Is my privacy protected?
What happens if I join the mailing list?
Why is my credit card payment charged by Music of Florence?
What guarantee do I have when I shop here?
What if my CD arrives damaged? Is the CD insured?
How long will it take to receive my order?
Can I buy a CD without credit card?
If I have any more questions?
Is it safe to shop here?
Yes.
We have taken all the necessary steps in regards to the safety of every transaction.
Industry standard Secure Sockets Layer (SSL) encryption. Authorize.net verification process for credit card transaction and Trust Guard ASV Compliance Scanning to make sure this website stays safe.
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Is my privacy protected?
Yes.
All information that you disclose will be encrypted and no one will be able to see the information.
Your information will be erased as soon as your order is processed. It will not be stored anywhere.
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What happens if I join the mailing list?
When you join the mailing list your e-mail address is stored with us.
It will not be shared.
We will send you news and updates on Sky periodically.
You can unsubscribe from our mailing list at any time.
You can also just call us to remove your name at 505-310-5082.
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Why is my credit card payment charged by Music of Florence?
Music of Florence operates this website.
We are the exclusive publisher and handle all business matters including sales for Sky's music.
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What guarantee do I have when I shop here?
Music of Florence gives you a 100% return policy on CD's for 60 days!
If you do not like your purchase, just send it back and we will reimburse you the full price of your purchase.
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What if my CD arrives damaged? Is the CD insured?
Your CD will replaced immediately. Contact us via e-mail or phone and we will send a new CD the same day. Please return the damaged CD at your convenience.
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How long will it take to receive my order?
Your order will be arriving no later than five business day after you placed your order. Ten business days for International orders.
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Can I buy a CD without credit card?
Yes.
If you live in the US or Canada, you can send a check or money order to our mailing address:
Music of Florence PO Box 4401 Santa Fe, NM 87502 U.S.A.
You can also call us to place your order at 505-310-5082.
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If I have any more questions?
Please contact us via e-mail
sky@newagemusicbysky.com
You are also welcome to call customer service at 505-310-5082.
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